Frequently Asked Questions

  • You can join Carla’s mailing list to receive studio news, upcoming collections, and exclusive early access notices straight to your inbox. Carla also shares updates and behind-the-scenes process photos on Instagram — it’s a great way to follow along with what she’s creating.

  • Yes! Carla accepts a limited number of commissions each year. If you’re interested in commissioning a custom piece, please visit the Contact page and share what you have in mind. Carla will get back to you with next steps and estimated timelines.

  • Custom print options may be available on a case-by-case basis. Please Contact Carla with your request (include desired size and the print you’re interested in), and she’ll let you know what’s possible.

  • Absolutely — Carla loves connecting with collectors in person! See the Contact page for more info

  • Yes I do! Contact Carla to discuss your project

  • When you purchase original art or prints from Carla, you own the physical piece — but Carla retains all copyright and reproduction rights. You may not reproduce or resell images of the work for commercial use without written permission.

Shipping & Delivery

  • Original artwork is carefully packaged and shipped within 5–7 business days of purchase. If an artwork is traveling with an exhibition or currently out on loan, the individual product page will note the specific shipping timeline.

  • Yes — if you’re local and would like to pick up your order, choose Pickup at checkout. Carla will contact you to coordinate a pickup time.

  • Yes — International orders are welcome! Standard international shipping rates apply. Any customs duties or taxes charged by your country are the responsibility of the buyer. For a custom international shipping quote, Contact Carla

return/exchange policy

All sales are final. If your order arrives damaged, please email hello@carlaagignilliat.com within 7 business days of delivery with photos of the damage and packaging. Carla will work with you to arrange a replacement or refund when appropriate.

If you have any concerns about your purchase, don’t hesitate to reach out — Carla wants you to be thrilled with your art.

Questions?

Still have a question that isn’t covered here? Contact Carla!